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Download file not usable

I have downloaded the Windows file. It is ‘Quicken-Canada.uk’ . Windows states it cannot open this file. Should I rename it to ‘.exe’ or what should I do with it?

Best Answers

Answers

  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
    There should be no reason to rename a file if downloaded from an authentic Quicken site. I would suggest following this link to get the correct Canadian version.
    https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product
     user since '92 | Quicken Windows Premier - Subscription | Windows 10 Pro version 20H2
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    "Quicken-Canada.uk" is neither an executable file, nor a Q data file, which is why Q can't open it (and I suspect that Window's can't use it either).
    And, where did you obtain this file ... since Q hasn't been sold in the United Kingdom for quite a few years.  What URL did you download it from.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • David
    David Member ✭✭
    I was logged on to my account and used the 'support - download & install'link
  • David
    David Member ✭✭
    Repeated - on third try the filename was correct???
  • David
    David Member ✭✭
    Thanks - I suspect it was my AV program
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Would you care to name that AV product ... so that we can be on the lookout for similar incidents in the future?
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • David
    David Member ✭✭
    Microsoft Security Essentials
This discussion has been closed.