Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO
Comcast/Xfinity Ebill Issues
For no apparent reason, Quicken asked me to updated my login for Comcast/Xfinity ebill. I tried doing so. Entered name and password. Comcast sent me a code via two step authentication which I entered but Quicken said my name or password were incorrect. This can't be right since Comcast sent me the two step authentication code. Still, I separately went to Comcast (Xfinity) website and confirmed I have name and password correct (which I do). This cycle of entering name and password and two-step code kept happening with Quicken repeatedly saying my name and password were wrong. Eventually, Comcast locked my account and made me change password (which I did). This did not solve issue. Cycle of entering name, password and two-step authentication code continues. I tried unlinking account but this did not fix the issue. Tried deleting Comcast as a biller but Quicken just marked it as "hidden" and won't delete. This "feels" like a Quicken/Comcast issue but welcome suggestions.
This discussion has been closed.