Bill Manager Lacks a Major Feature Bill Pay had: Ability to make payments to auto-pay credit cards
blainad1
Quicken Windows Subscription Member ✭✭
I have my credit cards set to auto-pay the minimum due each month. This is a safety measure in case I forgot to manually make the full payment on my own. I DO NOT want to auto-pay the full balance. I want to decide what I pay each month, but still want the auto-pay for the minimum payment safeguard.
The new Quicken Bill Manager will not allow manual payments to be made if a credit card is set to auto-pay, giving this message: "This payment cannot be made because the bill is on auto-pay at the biller website"
Quicken should NOT limit its users from making as many payments as they want, even if a card is on auto-pay. This is a decline in service as compared to Quicken Bill Pay. I figured Quicken would be making improvements to the QBM service over the first few months, but they haven't fixed this. I reported it to Support a few months ago, but still no change.
Is there a list of similar complaints and a way for customers to vote on new features needed (or in this case, old features now lacking)?
Thanks
The new Quicken Bill Manager will not allow manual payments to be made if a credit card is set to auto-pay, giving this message: "This payment cannot be made because the bill is on auto-pay at the biller website"
Quicken should NOT limit its users from making as many payments as they want, even if a card is on auto-pay. This is a decline in service as compared to Quicken Bill Pay. I figured Quicken would be making improvements to the QBM service over the first few months, but they haven't fixed this. I reported it to Support a few months ago, but still no change.
Is there a list of similar complaints and a way for customers to vote on new features needed (or in this case, old features now lacking)?
Thanks
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Answers
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Hello @blainad1,
Thank you for reaching out to the Community with your question.
To request this feature to be added in the future, what you can do is create an idea post. This way other users who have the same or a similar request can vote on your idea.
Our Development and Product teams frequently use our idea posts in order to improve Quicken and implement new features requested by customers.
I hope this helps!
-Quicken Anja
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Ok I added it as an idea.1
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This discussion has been closed.