My quicken only shows transactions up to 2009 and I can't get anything more current.

Simpson

I can't get anything more current. The information is in the program because it gives me the correct balance. How do I get back to the current information?

Frankx

Hi @Simpson,

Can you give us a little more information so that we have some facts to go by.

Also, what versions of both Quicken and Windows are you using.  And is this a problem with just one Quicken register/account, or is it affecting ALL of your registers/accounts in Quicken?

Get back to us and we'll see where that takes us.

Frankx

UKR

Filtered register? Unexpected register sort order? "Missing" data?

Please review https://community.quicken.com/discussion/7181795/faq-register-messed-up-missing-transactions-or-not-showing-transactions-as-it-used-to

Simpson

I have Windows 10 and Quicken basic 2018. I opened my quicken one day and all data from 2009 forward was gone. I believe it is still in the program since it shows the correct balance on my checking account. It is only this account where data is missing.

Quicken_Tyka

Hello @Simpson

Thank you for taking the time to visit the Community to post your issue, although I apologize that you're experiencing this trouble.

To make sure we rule out everything that we can to get to the bottom of this issue, can you confirm that the register of the missing transactions is not being sorted.

For example, if the date range is changed to a date prior to there being transactions in the account, it will appear as though the transactions are now missing.

Please confirm that the filter shows "All Dates" "Any Type" and "All Transactions" and is sorted by date as shown below.

 

Please let me know what you find!

-Quicken Tyka

Simpson

I got your response and when I sent you a reply it didn't go through. I sent it again and I don't know if it got through. what I said was that the first box said any field, the second said contains, the third box says nothing and there is no arrow to find options.

volvogirl

You can't reply to emails.  Reply on your other post here

[Edited-Removed Self-Referencing Link]

Ps56k2

What type of account is this ?

If you are viewing the Register - this is what you should be seeing....
Checking acct -