Wells Fargo mortgage uses a different URL for downloads than Wells Fargo Bank accounts use

jimbean2

Wells Fargo mortgage accounts require wellsfargo.com but bank accounts require wellsfargononqfx.scr. The problem is that both bank AND mortgage accounts are listed whenever I select either wellsfargononqfx.scr or wellsfargo.com. So depending on which one I select as my means to download, the other set of accounts stops working. In other words, if I select wellsfargononqfx.scr the mortgage account stops working (downloading) and if I select wellsfargo.com the bank accounts stop working (downloading). An endless loop...

Should I be using a specific URL for each type of account? I tried using Wells Fargo - Business but now Intra-Bank Funds Transfer is "Not Available".

Quicken_Tyka

Hello @jimbean2

Thank you for taking the time to visit the Community to ask your question although I apologize that you have not found a solution as of yet.

The Mac version does not allow the URL to be entered either, an option will need to be selected from the bank list.

As far as I know, there is no limitation by Quicken for the number of accounts that can be connected to a single bank "instance". It is possible that the bank may limit this due to the account type or connection method eg Direct Connect.

I don't think the bank is causing any issue here though. It sounds as though there have been several changes to the bank option and possibly the connection method.

If you are able to view the mortgage as wellsfargo.com, I would follow the steps listed here. 

These steps do say they are for the 101/103 error however these steps may help to remedy what you have described. I would reactivate the accounts, using the option "Wells Fargo -wellsfargononqfx.scr" for all of the Wells Fargo Accounts.

Please let us know how it goes!

-Quicken Tyka

NotACPA

Wells Fargo Mortgage is NOT owned by Wells Fargo Bank.  They're both owned by Wells Fargo & Co.   So, it's not at all surprising to me that they use different URLS.

I'll add that US Bank and US Bank Mortgage have different URL's also.

jimbean2

So which URL (other than wellsfargononqfx.scr or wellsfargo.com) should be used to prevent this conflict?

NotACPA

WF&Co doesn't have transactions, only the subsidiary companies do ...so there's no download into Q from WF&Co.

Thus, your question makes no sense.

Chris_QPW

I think this question needs to be answered by a Quicken Mac user.

In Quicken Windows the user never enters the URL.  The user enters the financial institution name.  The URL comes from a data file supplied by Intuit, and if it is wrong then Quicken Inc/Intuit have to fix it (as in it has to go through Quicken support).
But of course the user has to use the correct financial institution name because even if one looks similar or like what they think of as the financial institution, it has to be the "right one" to get the right URL from that data.

I have no idea if Quicken Mac allows the user to put in the URL, that would have to be answered by a Quicken Mac "expert", and NotCPA and I are Quicken Windows users.

I suspect that it works the same in Quicken Mac as it does in Quicken Windows, but I don't know for sure.

Quicken_Tyka

Hello @jimbean2

Thank you for taking the time to visit the Community to ask your question although I apologize that you have not found a solution as of yet.

The Mac version does not allow the URL to be entered either, an option will need to be selected from the bank list.

As far as I know, there is no limitation by Quicken for the number of accounts that can be connected to a single bank "instance". It is possible that the bank may limit this due to the account type or connection method eg Direct Connect.

I don't think the bank is causing any issue here though. It sounds as though there have been several changes to the bank option and possibly the connection method.

If you are able to view the mortgage as wellsfargo.com, I would follow the steps listed here. 

These steps do say they are for the 101/103 error however these steps may help to remedy what you have described. I would reactivate the accounts, using the option "Wells Fargo -wellsfargononqfx.scr" for all of the Wells Fargo Accounts.

Please let us know how it goes!

-Quicken Tyka