Why are multiple lots for the same date generated when I reconcile a placeholder transaction?

Question

I entered my beginning holdings balances for my 401k using Add Shares and of course the dreaded placeholder transaction appeared for each fund. I reconciled the placeholders, but now I have multiple lots for the same date (12/31/2019) for each fund. This is screwing up my holdings so I can't reconcile my 401k statement. Any one got a fix for this?

Quicken_Tyka · Answer

Hello @curtrapp Thank you for the response, although I am sorry to hear that the trouble continues to persist.

At this time I would recommend contacting support directly for advanced troubleshooting steps.

https://www.quicken.com/support#contact-support

Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.

Thank you,

-Quicken Tyka

curtrapp · Answer

I did use the Add Shares option and when I reconciled the placeholders I did use the same date. Quicken generated three lots all on the same date for EACH fund. Now I have three lots each with the WRONG number of shares. That's why it's "screwing up" my holdings so I can't reconcile my quarterly statements.

q_lurker · Answer

How did you reconcile the placeholders?  I would have expected you to use Add Shares transactions.  Each of those Add Shares transactions offers you a field to identify date the added shares were actually acquired.  You can enter any date you so choose; it would seem you entered 12/31/19.  The 'fix' would be to edit the Add Shares transactions and enter different dates.

I am not clear how this is "screwing up" holdings.