geocathcart said: > @Chris_QPW said: > If you purchased Quicken from Quicken.com the subscription starts as soon as you purchase it. > > If you buy from a retailer they provide you with an activation code, and the subscription starts from when you enter that activation code. > > I suggest you contact Quicken support they may be able to give you some lead way on the misunderstanding. > Contact Quicken Support Tried for hours to contact Q support. That's like going down a rat hole. > @Sherlock said: > A new subscription begins when a new subscription is activated. When we purchase a new subscription at Quicken.com, the new subscription is activated at the time of purchase and associated with the Quicken ID we provided. When we purchase a subscription from a retailer, the subscription we purchased is not activated because the retailer does not know the Quicken ID to associate with the subscription. Instead the retailer provides us with a unique activation code that may only be used once and is good for about two-years after the activation code is generated. Until we provide an activation code with a Quicken ID to Quicken, the subscription can not start. We may activate a subscription by providing the activation key after signing in at Quicken.com or when we use the Quicken program. Never attempted to activate until my Q Deluxe expired about April. Been using Quicken for 20+ years but support has disintegrated over time, especially after the new ownership, IMO.
