Tractor Supply Citibank Credit Card

Question

Unable to add Tractor Supply Citibank Credit Card for online download.  Not listed in financial institutions.  I have tried logging into the Citibank main access and Citi Cards without success.  Citibank allows downloads for Home Depot credit cards (as well as others).  I am able to accomplish downloads using USAA online experience.  Not sure why I can't find Tractor Supply on Quicken.

I am using Quicken Windows subscription (specs below):
 Year: 2020
 Version: R30.21
 Build: 27.1.30.21

Windows 10 (specs below)
 Edition:	Windows 10 Pro
 Version:	20H2
 Installed on:	‎12/‎10/‎2020
 OS build: 	19042.746
 Experience:	Windows Feature Experience Pack 120.2212.551.0

Tom Young · Answer

"Response was that they could not support updates in Quicken. Not sure 
why, but that pretty much closes the book. I can try go back to higher 
levels, to Citibank directly or go back in six months and see if they 
would change their mind." 
I'm pretty sure it's really Tractor Supply that needs to make the determination that they want to add the capability to download transactions into Quicken, not CitiBank.  
The best connection method for downloading - Direct Connect - does require some expenses on the part of the financial institution servicing the credit card.   I'd guess when these store-branded credit cards are negotiated the financial institution tries to pass these expenses on to the store wanting their own credit card and some stores don't see the benefit outweighing the costs and simply decline.

hicksp0026` · Answer

Response was that they could not support updates in Quicken.  Not sure why, but that pretty much closes the book.  I can try go back to higher levels, to Citibank directly or go back in six months and see if they would change their mind.

hicksp0026` · Answer

Thanks Tyka.  I sent a secure message to the Tractor Supply credit card support staff requesting participation with Quicken and identifying that CitiBank already participates with other credit cards.  I'll update if they respond.