Newly imported Chase mortgage account only show as liabilities in last mont

Question

I just imported my Chase mortgage account which started a few years ago, however in my net worth page, I can only see mortgage as liabilities in last month, making net worth in previous month incorrect.

I tried filled in loan details manually in the mortgage account, didn't help. Is there other way to fix it?

Thanks.

Sherlock · Accepted Answer

I suggest you consider converting the online-activated loan account to be a manual loan account:  https://community.quicken.com/discussion/7164936/faq-how-do-i-convert-a-loan-account-that-automatically-downloads-transactions-to-a-manual-entry-sc

Sherlock · Accepted Answer

If you want to see the missing payment transactions, I suggest you enter the missing payment transactions in the manual loan account.

Sherlock · Accepted Answer

You should use the loan's payment reminder or memorized payee to enter the payment transactions.