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Projected Balances are not accurate

ddgagnonddgagnon Member ✭
edited January 19 in Paying Bills, eBills & Scheduled Transactions (Mac)
I recently changed from Quicken for Windows to Quicken for Mac.  For some reason, my Projected Balances on the Mac do not include any deposits to the account, although the Payroll transactions are still showing in my Scheduled Transactions list.  All my Projected Balances go downward & never account for a the bi-weekly paycheck & allotments.  It showed fine in the Windows version.  How can I correct this?

Best Answer

  • Quicken FranciscoQuicken Francisco Moderator mod
    Accepted Answer

    Hello @ddgagnon

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. That is a bit odd but I wonder if the scheduled reminders may need to be remade. I would attempt to try seeing if you could remake one of them and see if you're experiencing the same thing. This will give us more information on whether the program is giving us issues or the reminders.

    Once you get a chance to try this let us know how it goes! We'll see what we can do next if remaking them doesn't work.

    Thanks,

    Quicken Francisco


Answers

  • Quicken FranciscoQuicken Francisco Moderator mod
    Accepted Answer

    Hello @ddgagnon

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. That is a bit odd but I wonder if the scheduled reminders may need to be remade. I would attempt to try seeing if you could remake one of them and see if you're experiencing the same thing. This will give us more information on whether the program is giving us issues or the reminders.

    Once you get a chance to try this let us know how it goes! We'll see what we can do next if remaking them doesn't work.

    Thanks,

    Quicken Francisco


  • ddgagnonddgagnon Member ✭
    I will redo the reminder after tomorrow’s paystub arrive with updated 2021 numbers and let you know after that. 
  • ddgagnonddgagnon Member ✭
    I deleted the original scheduled paycheck transaction that was part of the export/import from my Windows version, re-established the scheduled paycheck and the projected balances are now calculating & showing properly.
  • smayer97smayer97 SuperUser, Mac Beta, Canada Beta ✭✭✭✭✭
    So it seems a bug from the conversion...
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    (    Canadian user since '92, STILL using QM2007)


  • aplanedrvr1aplanedrvr1 Member ✭
    I too am having an issue with projected balances. One of my accounts shows closing balance of zero, yet the graph above shows correctly. Also, I've had to delete and redo multiple reminders as Quicken was creating multiple withdrawals from the same Payee, or multiple deposits from the same payee. So there seems to be in issue in the Bills & Income reminders portion of the program.
  • aplanedrvr1aplanedrvr1 Member ✭
    My above post was for Quicken Windows, sorry.
This discussion has been closed.