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R31.5 "How do I" link to help files in Lifetime Planner does not work

Ref image.

In LTP, when clicking on either Change Assumptions or Explore What ifs button, the How do I link does not take you to the in-app help file - Clicking on it does nothing.  Appears to have broken when updating to R31.5




Comments

  • Quicken_TykaQuicken_Tyka Moderator mod
    edited January 22
    Hello @Scooterlam

    Thank you for taking the time to report this issue, I see the same behavior in the current R31.6 as well.

    I will go ahead and get this reported and provide an update as soon as an official bug ticket has been opened.

    UPDATE: 

    An official bug ticket has been opened for this issue!

    CTP-1569

    Thank you!
    -Quicken Tyka
    ~~~***~~~
  • crbuckjrcrbuckjr Member
    I use Windows Premier Quicken. I can’t find the Lifetime Planner. The Planning tab doesn’t show up across the top. Please help. Thx
  • Chris_QPWChris_QPW Member ✭✭✭✭
    crbuckjr said:
    I use Windows Premier Quicken. I can’t find the Lifetime Planner. The Planning tab doesn’t show up across the top. Please help. Thx
    Select View -> Tabs to show -> Planning
    (I'm always using the latest Quicken Windows subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Quicken SarahQuicken Sarah Administrator, Moderator mod
    Hi @Scooterlam

    The team released a data patch for recently reported issues and asked if you are still experiencing this behavior today?

    I tested in my personal file and it still occurs for me, so I just wanted to double-check with you. 

    Please let me know, thank you

    Sarah
  • Chris_QPWChris_QPW Member ✭✭✭✭
    Hi @Scooterlam

    The team released a data patch for recently reported issues and asked if you are still experiencing this behavior today?

    I tested in my personal file and it still occurs for me, so I just wanted to double-check with you. 

    Please let me know, thank you

    Sarah
    I think it is important to let people know that data patches come in when the user starts Quicken, so some people need to be told to restart Quicken.
    (I'm always using the latest Quicken Windows subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Rocket J SquirrelRocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    What is a "data patch"?
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • Chris_QPWChris_QPW Member ✭✭✭✭
    For what it is worth, see this problem too, and the "data patch" didn't change it.
    I went back to R30.21 and that option didn't even exist back then.


    I suspect they never put in the right code to pull up the URL.
    (I'm always using the latest Quicken Windows subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Chris_QPWChris_QPW Member ✭✭✭✭
    What is a "data patch"?
    It is the system that they push out changes like the financial institution information and the "ads" and such.
    (I'm always using the latest Quicken Windows subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • ScooterlamScooterlam SuperUser ✭✭✭✭✭
    Hi @Scooterlam

    The team released a data patch for recently reported issues and asked if you are still experiencing this behavior today?

    I tested in my personal file and it still occurs for me, so I just wanted to double-check with you. 

    Please let me know, thank you

    Sarah
    Yes, @Quicken Sarah, still having the same problem as originally described.  
  • Quicken SarahQuicken Sarah Administrator, Moderator mod
    Thanks for confirming, I'll update the team :)
  • ScooterlamScooterlam SuperUser ✭✭✭✭✭
    Still broken as of 827am CST.
  • ScooterlamScooterlam SuperUser ✭✭✭✭✭
    @Quicken Sarah  Still broken.
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