Do I need to reinstall quicken

Nancy Gardner

When I try to download data from a bank or credit card, I get a message "there are qucken components currently open and cannot be uninstalled. Please close Quicken and try uninstalling again." I have no idea what they're talking about. until today I have never had any problem downloading data. Very frustrating.

Sherlock

Please provide the version of Quicken being used: select Help > About Quicken

If you're using version 31.6, you may want to review: 

https://community.quicken.com/discussion/7886957/new-1-22-21-issue-importing-web-connect-qfx-files-using-lifetime-planner-in-quicken-windows-31-6

https://community.quicken.com/discussion/7886923/release-r31-6-patch-causing-issues-quicken-components-currently-open-qfx/p4

thecreator

Nancy Gardner said:

When I try to download data from a bank or credit card, I get a message "there are qucken components currently open and cannot be uninstalled. Please close Quicken and try uninstalling again." I have no idea what they're talking about. until today I have never had any problem downloading data. Very frustrating.

Hi @""Nancy Gardner" ,

Also see this FAQ:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet