error adding account: "unable to connect to quicken server CC-501"

tartiles
tartiles Quicken Windows Other Member
edited August 2022 in Errors and Troubleshooting (Windows)
error adding account: "unable to connect to quicken server CC-501"

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @tartiles,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please review this error-specific support article regarding error CC-501.

    As stated in the article, if the issue persists for more than 24 hours, you will need to reach out to Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and likely be required to file an escalation in order to have it successfully resolved.

    Click here to review Quicken Support's hours of operation.

    -Quicken Anja
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