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Alternative Support Contact methods

obieephyhm
Member ✭
I'm disabled and have some medical-related cognitive issues which interfere with getting support. It is difficult for me to use 'Chat' and relatively impossible for me to use phone support. I prefer email so that I can type at my ability level, review and correct my message then have the reply in writing so I can work with it when it is best for me to do so.
Is such a service available? If so, where? If not, why not?
Is such a service available? If so, where? If not, why not?
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obieephyhm said:…
Is such a service available? If so, where? If not, why not?Quicken does not offer support via email.Why not? Your guess is as good as mine, but that is a business decision that they have made.You could try to get help through this forum which allows you to work on your issue at your pace. There are some pretty sharp folks that hang out here, give them a chance to help you.
-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list0 -
splasher said:Quicken does not offer support via email.Why not? Your guess is as good as mine, but that is a business decision that they have made.
This forum on the other hand is probably a lot better option for people that need such interaction.
Please start by giving as much details as you can of the problem(s) you are facing and we will try to help.Signature:
(I'm always using the latest Quicken Windows Premier subscription version)
This is my website: http://www.quicknperlwiz.com/0
This discussion has been closed.