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Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
CC-501 errors with Bank of America and Discover
Mark Schaefer
started seeing cc-501 errors with BofA and Discover this morning. no issues until today. FAQ says to escalate to Quicken to fix.
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Quicken Anja
Hello
@Mark Schaefer
,
Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.
As stated in this error-specific
support article
(
and as you said
) regarding error
CC-501
, if the issue persists for more than 24 hours, you will need to contact
Quicken Support
directly for further assistance. Our support agents will have the necessary tools available to collect and review your log files, and will likely be required to file an escalation in order to have the issue resolved successfully.
I do apologize for being unable to resolve this for you from here in the Community.
Please, click
here
to review Quicken Support's hours of operation.
markus1957
This is a system issue, not a user issue. One of the servers is screwed up.
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