Thank you for taking the time to share the details of your experience and feedback with the Community, although I apologize that you have not yet received a response.
We'll need a bit more information to be able to assist.
Please navigate to Help > About Quicken and provide the release that you are running.
Also, how are you paying bills? Are you using Bank Bill Pay or Quicken Bill Manager/
The more information you can provide regarding this issue will help the Community to better understand and assist.