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reconcile an account and get message there are no uncleared items to reconcile when there is.

reconcile an account and get message there are no uncleared items to reconcile when there is. just got new quicken and updated data from a different computer.

Answers

  • MontanaKarl
    MontanaKarl Member, Windows Beta, Mac Beta Beta
    Forgive me for asking an obvious question:  when you start the reconcile, are you entering the correct statement date... and the uncleared items that are not being seen are indeed BEFORE that date?

    Quicken Windows and Mac subscription.  Quicken user since 1990.

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Note that if you are reconciling to an online balance then the "statement date" is the date that they sent with that balance.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Darnett
    Darnett Member
    It appears as though the online balance is not getting updated when I attempt to update my accounts. I have "Use Online Balance" for all my accounts. When I reconcile my accounts, I get the same message "no uncleared items to reconcile", and the as of balance date is 2/23 on all my accounts. So I change to "Use Paper Statement" to reconcile all my accounts. I have had quicken for over 20 years, and like others, I am about to switch to something else.
  • Proctor74
    Proctor74 Member
    I am getting the same message: "There are no uncleared items to reconcile." - on certain accounts when there clearly are uncleared items or "cleared" items which have not been reconciled. I have been using Quicken sine the 1990s.
  • I'm having the same issue. Has a solution been posted?
  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello @[email protected]

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    At this time I would recommend contacting support directly for advanced troubleshooting steps.

    https://www.quicken.com/support#contact-support

    Quicken Care has the tools to initiate a screen share to view the issue in real-time.

    Thank you,

    -Quicken Tyka

    ~~~***~~~
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