Check Pay not compatible with Fidelity checking accounts
I used Quicken and Billpay for many years with a Fidelity checking account. When we had to convert to the new Check Pay utility I then started having problems matching checks after downloading my activity from Fidelity. I contacted Fidelity and after they researched the problem, they pointed out that Billpay used 4 digit check numbers and now Check Pay uses 6 digit check numbers. Apparently, Quicken never told Fidelity to expect 6 digits, so check number 090101 appears as 101 within Fidelity, and when downloaded into Quicken, so I then have to match it manually, which is a waste of time for every check. While Fidelity works to revise their systems, I wanted to have Check Pay use a different check number series (ex. 009101) which would allow checks to match in Quicken, but Quicken Support said that is not currently possible. Any ideas? I'm starting to look elsewhere for a bill pay service.
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