Unable to connect to Chase accounts

I've been unable to connect to my Chase accounts for a few days now. I disconnected and tried to reconnect the account but it says the Chase website is unavailable (it's not).

AGGREGATOR_IN_ERROR (FI_WEBSITE_UNAVAILABLE:ccscrape.105)

Answers

  • dmoyer68
    dmoyer68 Member
    Same here
  • David Grant
    David Grant Member ✭✭
    Same here
  • jacobs
    jacobs SuperUser, Mac Beta Beta
    Financial institutions may continue intermittently blocking or restricting access to large third-party applications like Quicken for another day or two due to the increased traffic surrounding the federal stimulus payments. There's nothing Quicken can do if the financial institution is blocking access; all you can do is try periodically over the next couple days until things return to normal.
    Quicken Mac Subscription • Quicken user since 1993
  • zencat
    zencat Member
    Glad to see this isn't just me having this problem.
  • VMAC
    VMAC Member
    Same here.....
  • flagholder
    flagholder Member ✭✭✭
    same here....

  • john ruwwe
    john ruwwe Member ✭✭
    good news; patience grasshopper
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Based on the error message I take it that people are using Quicken Connect, which being an "aggregator" is subject to these kinds of things.  Personally I have my Chase Savings account and two credit cards setup as Direct Connect and don't have this problem since it is a direct connection between Quicken and the financial institution.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Avi Dee
    Avi Dee Member ✭✭
    Sure, but Chase charges $10/month for Direct Connect. It’s not worth it that much.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Avi Dee said:
    Sure, but Chase charges $10/month for Direct Connect. It’s not worth it that much.
    Only for business accounts.  For personal accounts it is free.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Avi Dee
    Avi Dee Member ✭✭
    On https://www.chase.com/business/online-banking/control-cash-flow I see:

    > With Direct Connect PFM there is a monthly service fee of $9.95. There is no monthly fee for Premier Platinum Checking, Chase Private Client and Private Banking customers.

    While the URL talks about business, references to “Platinum Checking” and “Private Client” are non-business checking accounts.

    Do you have a reference about the personal accounts being free?
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    I can't find one, it has been a very long time since I even looked, it use to be buried pretty deep in the site, and as such most people just stopped at the mention of the fee.  I would suggest calling them and asking.  It is possible that they have changed their policies.  But certainly not for long time users since many of the people on here has Chase/Direct Connect without any fees.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
Sign In or Register to comment.