how can I downgrade my current Deluxe subscription to Starter?

John Parks

How can I downgrade my current Deluxe subscription to Starter?

jrich75

This is from the Support website:
How do I upgrade or downgrade my membership plan?
You can manage your Quicken membership in the My Account section of Quicken.com. When you log in with your Quicken ID (email address), go to the Subscriptions section and select Manage Subscription. 

Note: you can only downgrade within the last 6 months of a subscription and it does not prorate so the expiration date does not change.  See full details at:
https://www.quicken.com/support/quicken-subscription-membership-faqs

splasher

One comment about downgrading to Starter, if your Quicken subscription should ever expire, Starter goes into READ ONLY mode.  You will not be able to enter any new transactions into any registers.  Also, Starter only supports Cash, Credit, Checking and Saving accounts.

John Parks

When I sign in to My Account, the page doesn't look anything like what has been posted in text or the subscription video. I can click on the Manage Subscription link, it opens a page which tells the number of days left and only offers a link to renew which takes you to Billing Info. I cannot see a Change Plan option.

jrich75

Well I see the screens have changed.  Since they are online, they can be changed without a program update.
First, when does your subscription expire?  I am not within the last six month so I wouldn't expect to see a downgrade option even is they had not changed but this is what I see now for Change Plan.  

John Parks

The expiration date is 4/24/2021

jrich75

Given my status, I don't have a renewal option yet.  You may want to try chat or call support next week.  An alternative would be to purchase a DVD for Starter and follow the procedure for extending using a retail copy.  Just be sure the retail copy is not labeled for New Users/Subscribers.  I downgraded to Deluxe last December using a retail purchase.

John Parks

Thanks for your help.

jamsha

I am not given the option to change my Deluxe subscription, only given the option to renew. I am 45 days from a renewal and I am planning on cancelling the Deluxe subscription if I cannot downgrade to Starter. Any suggestions?

splasher

You do realize if the subscription for Starter Edition expires, it goes into READ-ONLY mode, so Quicken becomes just a report generator.
Shop around, you can probably find Deluxe at a good price at a retailer.  Check Amazon and the big box stores.
To answer your question, contact Quicken Support they should be able to help you if you still want to downgrade to Starter.

jocko

I have Premier now, got it on a good deal with a two year way-discounted subscription included. And after two years there's stuff on Premier I've never used and I'm not paying the $84/yr subscription. I pay my bills through my Credit Union BillPay service that costs me nothing.

Why is everybody afraid of Starter? I don't need to track anything except downloading my banking transactions and credit card accounts. Don't need any kind of budgeting or retirement stuff ('cause I'm already their). And if everyone is so concerned about your subscription running out then just use the auto-renew feature. Stater has everything I want and nothing more.

Chris_QPW

jocko said:

Why is everybody afraid of Starter? 

Because it has all kinds of restrictions that aren't obvious when you look at the marketing hype comparisons.

Ps56k2

@jocko. - you might also look at the web based separate product from Quicken called SIMPLIFI … though you can’t import your existing Quicken data.