Wells Fargo Advisors returns cc-501

hyway Member
This seems to be closed prematurely, or maybe one needs to be opened for wells Fargo Advisors. I am still getting a cc-501 when trying to set it up.


  • Quicken Anja
    Quicken Anja Moderator mod
    edited April 2021
    Hello @hyway,

    Thank you for reaching out to the Community to let us know you are still receiving a CC-501 error with Wells Fargo Advisors, though I apologize that you are experiencing this.

     Please note that Wells Fargo Bank and Wells Fargo Advisors have different online access points and are therefore considered to be different financial institutions. For this reason, the resolution posted for Wells Fargo Bank does not apply to Wells Fargo Advisors.

    That being said, if you haven't already, please take a moment to review this error-specific support article regarding error CC-501.

    As stated in the article, if the error persists for more than 24 hours, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files to further investigate the root cause of the error and will likely be required to file an escalation in order to have it resolved.

    Please, click here to review Quicken Support's hours of operation.

    -Quicken Anja
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