Bank Passwords - Quicken Download - character #@$%!

dwright284

Many of my sign-in passwords have a character for security purposes and highly recommended by many institutions. Why can Quicken not accept the characters within a password.
I am requesting Quicken remedy this issue as it provides a higher level from hackers.

gooddog50

Hi dwright284,
The general rules for the quicken passwords are as follows:

The password requirements are:

• 8 character minimum.
• Must contain one lower case letter and one capital letter.
• Must contain at least one number.
• Special characters are allowed but not required. 

That info can be found in the Quicken Help article: https://www.quicken.com/support/what-if-i-forget-my-quicken-id-password

Another good reference is in a discussion about password limits with detailed information provided by Sherlock:
https://community.quicken.com/discussion/7866709/what-are-password-limits-for-quicken-id-e-g-max-length-valid-character-sets-etc
Let us know if you need further information. 

Sherlock

Regarding bank passwords, Quicken applies rules provided by the financial institution.  In addition, the Express Web Connect connection method disallows five characters: &<>\/

If the rules Quicken is applying are not in sync with the financial institution, I suggest you refresh the financial institution's profile.  You may want to review: https://www.quicken.com/support/quicken-currently-unable-verify-financial-institution-information-download

If the issue persists, contact the financial institution.  They'll need to push an update to their profile to Intuit.