Error 1706

cjlhp8

Running windows 10, Quicken Starter Edition, Release R32.12
I have used Quicken for many years, now I g you et this when I try to download from my bank
The features you are trying to use is one a network resource that is unavailable
Path C:\users\cjlhp\app data\local\temp\pst 2425 tmp\Disk1\Quicken msi cannot be found
Error 1706 No valid source could be found for product Quicken the window installer cannot connect
C;\users\cjlhp\downloads\Quicken(97.)qfx Fatal Error during installation

I thought I found a link on line to fixthis but "Access Denied:
HELP PLEASE

Quicken Anja

Hello @cjlhp8,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you don't mind, we will need some additional information in order to better assist you further.

Could you please provide the name of the financial institution you are experiencing this error with? Also, which connection method are you using to download transactions (Express Web Connect, Direct Connect, or Web Connect .qfx)?

Please check back and let us know! Thank you.

cjlhp8

The financial institution is The Summit Federal Credit Union .I am not sure what method I use to download transactions. I export directly from the bank’s website and it creates a download Quicken.qfx file that downloads to my Quicken register

Quicken Francisco

Hello @cjlhp8

Thank you for reaching out on the community and telling us about your issue. I do apologize in the issue you're having. That is odd I'm wondering where exactly the issue is. I believe in this case it might help trying to see on a test file if we have a similar issue. This will give us a better idea of where exactly the issue is. I'll leave steps down below and you can find it on the third step on the article. 

 https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

Once you get the chance let us know what you're able to find out. From there we'll see what we're able to do next.

Thanks,

Quicken Francisco

cjclark1

I am trying to restore a backup from a thumb drive which I had always been able to do. I do not want to use the cloud!

Quicken Anja

Hello @cjclark1,

Since this is an older post, originally created in April 2021, it is less likely to receive an answer now.

I would suggest creating a new post for better visibility and to potentially receive responses from other users who may currently be experiencing the same problem. Doing so will also assist us with better tracking ability in the event that this issue may result in an escalation being required.

Please be sure to include a description of the issue, any error messages as well as the version of Quicken you have currently running (Help > About Quicken). The more information you are able to provide will help the Community to better understand and assist.

Thank you!