Thank you for taking the time to visit the Community although, I apologize that you haven't received a response.
We will need a bit more information to be able to assist. Please take a moment to review the information here and post back with the year and version of Quicken you are currently running.
It may also be helpful to provide a screenshot of the error using the Windows Snipping Tool. To learn more about posting screenshots to the Community, please take a moment to review the information available here.
The more information you can provide regarding this issue will help the Community to better understand and assist.