Fidelity IRA Downloads Incorrect Balance

This discussion was created from comments split from: Updating Fidelity Accounts.


  • Ed Kellogg
    Ed Kellogg Member
    Quicken R32.12 build Windows 10 Enterprise. One of my fidelity IRAs is downloading a balance of only about 1/2 what it shows on the Fidelity website. I tried resetting the account in Quicken. I tried deactivating and reactivating and it finds my two other IRAs but it doesn't find the problem account.
  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    Please clarify the issue you are having.  You said it is downloading only 1/2 of your online balance but then you said your account is not being found by Quicken during reactivation.
    Also, when you deactivated/reactivated your accounts did you deactivate/reactivate all of your Fidelity accounts or just the one account you are having issues with?  And which reactivation method did you use...Add Account or Set up Now?

    (Quicken Classic Premier Subscription: R52.33 on Windows 11)

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    And, 1/2 of the number of shares?  Or 1/2 of the total $?
    Have you verified that the quote for each position that you hold is correct in Q?
    Have you verified that the number of shares/units that you hold is correct in Q?
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP