I updated my Quicken program this morning and the thing has set back my records two months! What in the heck is going on? Don't tell me to restore a back up. I am not a fool. I want to know what I can no longer trust your product not to cost me hours of work to redo things that are two months old!


  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
    First thing to do is shut down Quicken and then restart it.  You might find that squares things away.
  • splasher
    splasher SuperUser ✭✭✭✭✭
    First off, the data is in a data file and not the program and your can have multiple data files.
    Doing a restore does not mean abandoning your current data file.  During the restore, you will be given a chance to overwrite or create a copy of the file with a different name, choose creating a copy.
    You can switch back and forth between the data files using the recent file list on the File menu.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list