Set Back TWO MONTHS

vkury
vkury Unconfirmed, Member
I updated my Quicken program this morning and the thing has set back my records two months! What in the heck is going on? Don't tell me to restore a back up. I am not a fool. I want to know what I can no longer trust your product not to cost me hours of work to redo things that are two months old!

Answers

  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
    First thing to do is shut down Quicken and then restart it.  You might find that squares things away.
  • splasher
    splasher SuperUser ✭✭✭✭
    First off, the data is in a data file and not the program and your can have multiple data files.
    Doing a restore does not mean abandoning your current data file.  During the restore, you will be given a chance to overwrite or create a copy of the file with a different name, choose creating a copy.
    You can switch back and forth between the data files using the recent file list on the File menu.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
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