Why do Maurices and Petland keep asking if I received my "Unique ID code" - online biller setup ?

Question

While trying to setup Maurices with online billing it tells me I need a "unique ID" to continue setup. I do as instructed, receive my unique ID enter it into the appropriate box and click continue and the next page has a drop down box that allows me to choose between "Yes, I received my code" or "No, I didn't receive my code".
 Of course I choose yes, I received my code but the "continue" button in the bottom right corner of the window stays gray not allowing me to continue.
 I am having the exact same issue with "Petland". Both are "comenity" accounts.

Quicken_Tyka · Answer

Hello @Jim Driscoll 
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.

At this time I would recommend contacting support directly for advanced troubleshooting steps. 
https://www.quicken.com/support#contact-support

Quicken Care has the tools to review and research this issue further.

Thank you, 
-Quicken Tyka

Jim Driscoll · Answer

I received the code, I entered the code clicked continue and then this window popped up and the continue button remains greyed out.

Ray Cosner · Answer

Did you check your Spam and Junk folders for the reply with the validation code (if you have these)?