Quicken can't update my transactions from navy federal credit union.

KarinS2!

It says it is updated but it really isn't.

NotACPA

See this: https://community.quicken.com/discussion/7893969/ongoing-5-26-21-cc-501-errors-returned-for-multiple-financial-institutions#latest

Frankx

Hi @KarinS2!

Are you receiving an error code when you try to update?  If so, what code is being reported?  If you aren't getting a code, as part of the update process are you receiving the two factor authorization request and completing that process successfully?  Any additional info you can provide will help.

Frankx

KarinS2!

I am not receiving an error code nor it is asking for the 2 step process.

UKR

If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.

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