Quicken can't update my transactions from navy federal credit union.

KarinS2!
KarinS2! Quicken Windows 2017 Member ✭✭
It says it is updated but it really isn't.

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 2021

    Are you receiving an error code when you try to update?  If so, what code is being reported?  If you aren't getting a code, as part of the update process are you receiving the two factor authorization request and completing that process successfully?  Any additional info you can provide will help.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • KarinS2!
    KarinS2! Quicken Windows 2017 Member ✭✭
    I am not receiving an error code nor it is asking for the 2 step process.
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.

    Quicken Support: