Quicken can't update my transactions from navy federal credit union.

It says it is updated but it really isn't.

Answers

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    edited May 2021

    Are you receiving an error code when you try to update?  If so, what code is being reported?  If you aren't getting a code, as part of the update process are you receiving the two factor authorization request and completing that process successfully?  Any additional info you can provide will help.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
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  • KarinS2!
    KarinS2! Member
    I am not receiving an error code nor it is asking for the 2 step process.
  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.

    Quicken Support: