Charles Schwab OL-295-A

This discussion was created from comments split from: Schwab - OL 295-A Error.

Best Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Accepted Answer
    Hello @pt216,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-295.

    I hope this helps!
    -Quicken Anja
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Accepted Answer
    Hello @Tdavies @pt216

    Thank you for letting us know the results of the steps although I apologize that the issue continues to persist.

    If the issue is not resolved after following the recommended steps, you will need to contact your financial institution to resolve this issue. Quicken does not have access to the financial institution's servers to correct the problem. 

    This may require you to ask to speak with an online services specialist that handles transaction download issues at the financial institution. If your financial institution states they can't assist, an escalation with the financial institution may be necessary. Please let us know how it goes with the financial instituion.

    -Quicken Tyka

    ~~~***~~~

Answers

  • pt216
    pt216 Member ✭✭
    Quicken Deluxe Version R33.24 Build 27.133.24 Membership Valid April 2022. Since Monday 5/24/2021 I have been getting an OL-295-A error message for access to the financial institution Charles Schwab, immediately rejects the log in information. No work around so far.
  • Quicken Anja
    Quicken Anja Moderator mod
    Accepted Answer
    Hello @pt216,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-295.

    I hope this helps!
    -Quicken Anja
  • Tdavies
    Tdavies Member
    Still getting an OL-295-A error message when trying to connect to Charles Schwab on Windows. Support article not helpful.
  • pt216
    pt216 Member ✭✭
    edited June 4
    Friday, June 4, 2021; OL-295-A error message is still ongoing as of today
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Accepted Answer
    Hello @Tdavies @pt216

    Thank you for letting us know the results of the steps although I apologize that the issue continues to persist.

    If the issue is not resolved after following the recommended steps, you will need to contact your financial institution to resolve this issue. Quicken does not have access to the financial institution's servers to correct the problem. 

    This may require you to ask to speak with an online services specialist that handles transaction download issues at the financial institution. If your financial institution states they can't assist, an escalation with the financial institution may be necessary. Please let us know how it goes with the financial instituion.

    -Quicken Tyka

    ~~~***~~~
  • sgw29651
    sgw29651 Member ✭✭
    Having this problem also
  • sgw29651
    sgw29651 Member ✭✭
    OL-297-A Quicken is unable to establish an internet connection
  • pt216
    pt216 Member ✭✭
    When is the fix? Ongoing since 5/24/2021 .
  • techheads
    techheads Member
    Go to tools>one step update>one step update settings. The accounts I was trying to update somehow became unchecked.
  • Present
    Present Member
    Having same problem on Fidelity, Charles Schwab and Vanguard. What is the plan to correct, this isn't the financial institution's problem?
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