Charles Schwab OL-295-A

System

This discussion was created from comments split from: Schwab - OL 295-A Error.

Quicken Anja

Hello @pt216,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-295.

I hope this helps!

Quicken_Tyka

Hello @Tdavies @pt216

Thank you for letting us know the results of the steps although I apologize that the issue continues to persist.

If the issue is not resolved after following the recommended steps, you will need to contact your financial institution to resolve this issue. Quicken does not have access to the financial institution's servers to correct the problem. 

This may require you to ask to speak with an online services specialist that handles transaction download issues at the financial institution. If your financial institution states they can't assist, an escalation with the financial institution may be necessary. Please let us know how it goes with the financial instituion.

-Quicken Tyka

pt216

Quicken Deluxe Version R33.24 Build 27.133.24 Membership Valid April 2022. Since Monday 5/24/2021 I have been getting an OL-295-A error message for access to the financial institution Charles Schwab, immediately rejects the log in information. No work around so far.

Quicken Anja

Hello @pt216,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-295.

I hope this helps!

Tdavies

Still getting an OL-295-A error message when trying to connect to Charles Schwab on Windows. Support article not helpful.

pt216

Friday, June 4, 2021; OL-295-A error message is still ongoing as of today

Quicken_Tyka

Hello @Tdavies @pt216

Thank you for letting us know the results of the steps although I apologize that the issue continues to persist.

If the issue is not resolved after following the recommended steps, you will need to contact your financial institution to resolve this issue. Quicken does not have access to the financial institution's servers to correct the problem. 

This may require you to ask to speak with an online services specialist that handles transaction download issues at the financial institution. If your financial institution states they can't assist, an escalation with the financial institution may be necessary. Please let us know how it goes with the financial instituion.

-Quicken Tyka

sgw29651

Having this problem also

sgw29651

OL-297-A Quicken is unable to establish an internet connection

pt216

When is the fix? Ongoing since 5/24/2021 .

techheads

Go to tools>one step update>one step update settings. The accounts I was trying to update somehow became unchecked.

Present

Having same problem on Fidelity, Charles Schwab and Vanguard. What is the plan to correct, this isn't the financial institution's problem?