For whatever it's worth ... I would not bother attempting to activate any loan or mortgage account for downloading. Set it up as an offline or manual loan account with a complete payment schedule instead. (Not discussing LOC or HELOC accounts here)
An online-connected loan or mortgage account does NOT have a transaction register. All data shown in the account come from whatever information the bank downloads to you ... if this process works at all.
As a result of being connected, the scheduled payment transaction reminder cannot transfer the amount of principal paid into the (non existent) account register and must use a category, usually something like Loan:Principal, instead. The category seems to vary with the Loan Type you selected when creating the loan account in Quicken.
Effective with Quicken Windows 2018+ you can deactivate an online-connected loan account and regain full control over your transaction register. However, you should still review the Scheduled Reminder (or Memorized Payee List entry) associated with the monthly loan payments to ensure they now transfer Principal to the loan account register and not to a Category.
Hilda said: Answer to UKR, Yes, I know I have to break down the downloaded charge from the bank to post the separate principal, interest, etc. Still, I liked having the balance updated on my list of accounts by downloading. Thank you. Hilda
Hilda said: Do you mean an offline loan account within Quicken? How do I do that so that so that I can match the imported charge? Is it considered a transfer? Thank you.