PNC Bank will not download transactions

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Philip Litwinoff
Philip Litwinoff Member ✭✭
in Download, Add/Update Accounts (Windows)
Quicken release R34.13, build 27.1.34.13
Error code CC-502 is returned when trying to download transactions from PNC Bank.
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Philip Litwinoff,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please refer to this error-specific support article regarding error CC-502.

    As stated at the bottom of the article, if the error persists after 24 hours or more, then you will need to contact Quicken Support directly for further assistance. Our support agents will then need to collect and review your log files to find the internal error and file for an escalation.

    Please click here to review Quicken Support's hours of operation.

    -Quicken Anja
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