When backing up my data all of a sudden I get an error message

All of a sudden today I get this error message "Unable to create destination data file" when trying to backup the data to my external hard drive. Even though I get this error message, there seems to be a newly created backup file in the location I always use for these files. What does all this mean?


  • splasher
    splasher SuperUser ✭✭✭✭✭
    What release of Quicken are you using?  Help->About Quicken
    -splasher  using Q continuously since 1996 -  Subscription Quicken  -  Win11
    -Questions? Check out the  Quicken Windows FAQ list
  • Im using Quicken Delux version R32.12 Build: as a subscription for Windows
  • I just downloaded and installed the latest version R33.24 Build: Then ran Quicken and attempted to backup my data. Same error message as before.
  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    Hello @montereichert

    Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.

    The Described behavior can be caused by multiple things, as such we would recommend contacting Quicken Support directly for the best assistance. I will leave our hours down below so you can find a time that works best for you.

    Click here to review Quicken Support's hours of operation.

    Quicken Francisco


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