OL-209-B with Citi Cards-Quicken is unable to read a response from the server

Question

I've been getting this error for several days. I tried resetting the account and also deactivating online setup and reactivating. Neither worked.

Quicken Anja · Answer

Thanks for the update! Glad to hear you were able to find a resolution that worked for you.

davidsh · Answer

This did not fix the problem. However, the problem resolved AFTER I manually downloaded a .qfx from citi cards. And THEN deactivated online services and reenabled them. It's probably all a coincidence, but clearing temporary files in the browser and system, as described in the  support article, had no affect.

Quicken Anja · Answer

Hello @davidsh,

Thank you for reaching out to the Community regarding your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-209.

Let us know how it goes!