OL-209-B with Citi Cards-Quicken is unable to read a response from the server

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davidsh
davidsh Member ✭✭
in Errors and Troubleshooting (Windows)
I've been getting this error for several days. I tried resetting the account and also deactivating online setup and reactivating. Neither worked.

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @davidsh,

    Thank you for reaching out to the Community regarding your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-209.

    Let us know how it goes!

    -Quicken Anja
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  • davidsh
    davidsh Member ✭✭
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    This did not fix the problem. However, the problem resolved AFTER I manually downloaded a .qfx from citi cards. And THEN deactivated online services and reenabled them. It's probably all a coincidence, but clearing temporary files in the browser and system, as described in the support article, had no affect.
  • Quicken Anja
    Quicken Anja Moderator mod
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    Thanks for the update! Glad to hear you were able to find a resolution that worked for you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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