Hi. I'm in a different version than you are. Just reporting my experience.
Has your version offered you American Express via DIRECT CONNECT, which is a relatively new offering vs Express Web Connect ?
On the "Activate One Step Update" dialog, the "show" button in the password entry box has no effect - clicking on it does not show the password vs the ******'s.
If that still doesn't work and if you haven't done
so already, I'd say it's time to call Quicken Support on the phone and request
help. Let them do a screen share session
with you to review the situation on your computer, to determine the nature
of the problem and to figure out how to fix it.