Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Connect and Engage
The Community Meetup
The Water Cooler
The Lounge
Beta
Home
Quicken Classic for Windows
Paying Bills, Online Billers & Reminders (Windows)
why can't I access current CITI cc statement on Bills & Income?
Dan Miller
The current statement was available on the CITI website on 7/3/21, yet it is yet to be available on Bills & Income so I can set up payment details. Also, if I enter the current statement balance in Bills & Income Quick PayI can only make the payment date as today's date not later in the month?
Find more posts tagged with
Accepted answers
All comments
Quicken Paloma
Hello
@Dan
Miller,
Thank you for reaching out to Quicken Community. I apologize you are having this issue. For this particular instance, I would recommend validating and refreshing your biller.
To validate your biller select Bills &Income >Settings (gear icon, top right) >Validate online biller. Next click on the drop-down menu in the Actions column. A visual example is below.
Additionally, I have refreshed your biller on my end. Please attempt the steps above and let us know how it goes.
-Quicken Paloma
Dan Miller
Hi Paloma,
I get different options when I click the gear in Bills & Income >settings and validate online biller is not an option.
-View History
-Combine Bills, Income & Transfers
-Show memos on bills
-manage online billers
-manage bill email alerts
-review & repair
-payment accounts
-bill manager payment usage
I am on version R34.20
What option should I use from the list above?
Thanks,
Dan
Quicken Anja
Hello
@Dan Miller
,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
The menu that appears for you is a recent change that was made and the menu options displayed in Quicken Paloma's screenshot are from before this change was made, so I apologize for the confusion. To complete the instructions Paloma provided with the new menu options displayed in your Quicken program, please select the option for
Review and Repair > Review and Repair Online Billers
.
I hope this helps! Please check back and let us know how it goes.
Dan Miller
Anna, thanks for the clarification. Also thank you to you Paloma for working to solve my Bill Manager issue.
Dan
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of
