Quicken freezes up and locks up.... Its almost useless at this point

Question

Quicken freezes up and locks up....  Its almost useless at this point.  HELP

UKR · Answer

If you haven't done
so already, I'd say it's time to call Quicken Support on the phone and request
help.  Let them do a screen share session
with you to review the situation on your computer, to determine the nature
of the problem and to figure out how to fix it.

Quicken Support:

* To contact Quicken Support,
     please use this link only:
https://www.quicken.com/support#contact-support  and select Chat or Phone support. 

          Support is only available during posted hours of operation
* The phone number can be found
     at the support website.
* To start Chat or see the
     support phone number, your browser must allow popup windows from https://www.quicken.com

          See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
* If you are eligible for
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     when you log in with your Quicken ID.
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Harb · Answer

Maybe you should re-read what I posted.

IT LOCKS UP. There is nothing that can can done, other than kill it using task manager. I have waited over 1 hour previously. IT IS LEFT IN AN UNUSABLE STATE where you CANNOT interact with it. it happens every time following investment downloads and they are "Accepted". The MAIN WINDOW is greyed out (disabled); clicking on it has no effect - because it is disabled!!

The task manager/resource manager shows NO ACTIVITY with the application - memory, cpu, network and disk processing are 0.

BTW, I am a software developer/manager. It appears to be that user control is not being returned to the main window and it is being left in a SUSPEND state.

UKR · Answer

Crashes or repeatedly killing
Quicken while it's in the process of writing transaction updates may damage the data file and render it useless, beyond repair.

Please perform all the steps in this document in the order specified, even if
you have done some of them before:
Advanced
Data File Troubleshooting to Correct Problems With Quicken for Windows