Investing Transaction drops security name - Quicken window CANADA

Question

Lately, I am having a strange issue

Please refer to the attached images

Q1- I entered the security name and amount $ 2.86. Then I save the transaction

Q2 - security field is blank in the register

Q3 - i edit the transaction and it shows blank security name

What is wrong

Any help will be most welcomed

Thanks

Q3.jpg

Q1.jpg

Q2.jpg

Ram · Answer

Thanks for your suggestion

This problem started recently ( 2-4 months)

The size of the security name has no effect - Quicken controls size. I have short and long security names.  These securities i have had for a long time

Thanks

Jim_Harman · Answer

You appear to have strange and unusually long security names.

Do you see this issue with all securities or just some of them?

If you create a security with a simple name like XYZ Inc and enter a test transaction for that security does it work OK?

Ram · Answer

Thanks for suggestions

- i tried changing the date format- no luck
 - every month i validate, super validate, and make a new copy of the data file -

thanks