How to recover my recent back up from Quicken Cloud

Question

my external hard drive is not working and I reinstalled but I can't get my recent backup

splasher · Accepted Answer

Which cloud?  Dropbox? OneDrive?  Quicken Cloud Account?If you are relying on the Quicken Cloud Account, it is not a backup, but just contains the information that you sync to it for manipulation using QMobile or Quicken Web, it is NOT a backup of your data file.  If you have not made a manual backup to some place other than your local external hard drive, you are out of luck.

Scorpiomel · Accepted Answer

Thank you. I thought quicken cloud was also a backup. I guess I have to take my external hard drive to have a computer repair shop recover what I lost or just re download my accounts again and set up my bills due all over. That is frustrating and sucks. I will be storing quicken software on one drive and also doing a additional back up on my new external hard drive. Thank you splasher.

splasher · Accepted Answer

I make backups to a home network drive daily if I make changes to the file.  On the 1st and 15th I copy that backup to alternating thumbdrives and once a month I make system disc images of my system, it may seem excessive to some, but I have never lost any data.

splasher · Accepted Answer

But you aren't "backing up" to the cloud, you are syncing to the Quicken Cloud Account (QCA) whose only purpose is to provide information to be displayed and manipulated by QMobile and Quicken-Web for those accounts that are setup that way.  When it is created initially, it only receives between 2 & 3 years of past data and grows from there.  If after 4-5 years, you have to start the QCA again, you would lose the oldest of the information.
Quicken has never referred to it as a "backup" process.

Chris_QPW · Accepted Answer

Note there is sync to Mobile/Web, but there is also Backup.
Edit -> Preferences -> Backup

On this page you can setup Automatic backups, note that the backup directory defaults to wherever your data file is, so it isn't a very good place for a backup since if the disk that it is on crashes you lose both the data file and the backups.  But you can change it to another disk.  Or even a folder in a cloud backup services like Dropbox or OneDrive.  This might be the backup it says it is creating.

The second part of the dialog allows you to have a reminder to do a manual backup.

Here is the Preference for the Cloud Sync:

Ps56k2 · Accepted Answer

Just another little tidbit - you open and close the Quicken PROGRAM - 
Your Quicken ACCOUNT is that non-tangible thing that has your Quicken ID and password.