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Live Oak Bank - Business Banking CC-501

Senergy123

This past weekend, 8/22/2021, LOB updated their site. Have been trying with new credentials received on, 8/22/2021, and keep getting 501 error they trying to supply those credentials. Have latest version of Quicken for Windows Version R35.26 Build: 27.1.35.26

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Comments

Quicken Anja

Hello @Senergy123,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review this error-specific support article regarding error CC-501.

As stated in the article, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely be required to file an escalation in order to have it successfully resolved.

Please, click here to review Quicken Support's hours of operation.

Senergy123

> @Quicken Anja said:
> Hello @Senergy123,
>
> Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.
>
> If you haven't already, please take a moment to review this error-specific support article regarding error CC-501.
>
> As stated in the article, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely be required to file an escalation in order to have it successfully resolved.
>
> Please, click here to review Quicken Support's hours of operation.

Thanks Anja,

I've contacted support and they are going to get the URL updated.

Quicken Anja

Thanks for the update! Glad to hear support is working on a solution for you.