Hello @George Fisher and @Tom Bonner
Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.
With the issue you're having it sounds like something that would be best checked with someone able to test firsthand, as such, we would recommend contacting Quicken Support directly for the best assistance. I will leave our hours down below so you can find the time that works best for you.
Click here to review Quicken Support's hours of operation. Thanks, Quicken Francisco