Issues with online balance not matching
I was using R35.31 ver 220.127.116.11 on my PC. My online transactions and online balance with my bank updated and matched just fine every time I did an update. I had to send off my PC for repair so I took my backup on my USB stick and restored it to my laptop. I had to do an update on my laptop to the latest version of Quicken. My online balance did not update on my laptop, I got my PC back from the repair place, restored the backup from my laptop. I did an update, and my online balance showing up on Quicken from my bank is still stuck on the balance from 9/17/21. It did not update to the latest online balance from 10/1 or 2 or 3 or 4 ( today). My other transactions from my bank came across just fine. Is this a bank issue or Quicken issue...but since everything was working fine before I sent my PC off, then it did not while using laptop and returned PC, I am questioning how and why.