Unable To Stop Quicken From Trying To Download Transactions From A Closed Account

I closed a credit card account. I went into Schedule Updates and unchecked the account.
Quicken still tries to access the account during a scheduled update and reports an error accessing the account.
How do I get Quicken to stop trying to access the closed account?


  • Sherlock
    Sherlock Member ✭✭✭✭
    If you haven't already, I suggest you deactivate the Online Services of the register: open the register, press Ctrl + Shift + E, select the Online Services tab, and Deactivate
  • saberman
    saberman Member ✭✭✭
    I don't want to deactivate all updates -- I have a number of credit card, bank and investment accounts. I just wan to stop Quicken from trying to access Chase.
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    @sherlock's instructions were for ONE ACCOUNT ONLY.  You misunderstood the several references to "the register".
    His instructions will stop downloads for that single account only.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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