Sofi investment account download to Quicken MAC Version 6.4.2 (Build 604.41752.100)

Sofi shows up as an option for setting up a new brokerage acct. However the process fails.
Error message: Server Communication Error
Warning
There was a problem during communication with our servers:
Can't setup 'SoFi'

Sometimes when I've seen this it's just the vendors server is not available but this has been happening over and over for days.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Ghettocounselor,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Aside from the error message, does there also happen to be any specific numeral error code(s) associated with the error message that you could provide us with here, please?

    If you don't mind, it may also be helpful to provide a screenshot of the error that you are receiving. If needed, please take a moment to review this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Please check back and let us know! Thank you.
    -Quicken Anja
  • errors count: 1

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    error #1
    level: 4 (Debug = 0, Critical = 6)

    description:
    add account error

    suggestion:
    Try again later.

    system description:
    institution login: can't setup (can't sign-in)