Current Month Bills on Quicken for Mac and Quicken Mobile Not In Sync

When I update the current month bill on Quicken for Mac (with actual instead of estimate), the amount due doesn’t sync to the Quicken Mobile App for iPad or iPhone. The only way I seem to be able to make it work is to turn off sync and then turn it back on (which is kind of a pain).

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @cwilhelm,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest that you try to reset your Quicken Cloud. Doing so does not affect your data file nor other Cloud Accounts (if applicable). Please, follow the instructions below in order to do so.
    1. Sign out of your Quicken Mobile app
    2. On your desktop program; navigate to the Quicken dropdown menu 
    3. Preferences... 
    4. Mobile, Web & Alerts
    5. Use the toggle button on the left to turn Sync OFF 
    6. Click Disable Sync
    7. Navigate to Connected Services
    8. Click Reset (click Reset again on the pop-up box)
    9. Once the Reset completes, navigate back to Mobile, Web & Alerts
    10. Use the toggle button on the left to turn Sync ON
    11. Click Enable Sync
    12. Sign back in on our Quicken Mobile app
    Once that is done, see if the issue still continues to persist.

    Let us know how it goes!
    -Quicken Anja