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Quicken Classic for Windows
Registers & Transactions (Windows)
Has anyone else had their credit accounts transactions changed to credits on last update
LGroveAZ
Build 27.1.36.23 changed all of my credit account transactions to credits in the amount column & payments & credits to debits. Has anyone else had this problem?
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Quicken Anja
Hello
@LGroveAZ
,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
To clarify; are you seeing this issue with all or some credit accounts? Also, are the accounts experiencing this issue all with the same financial institution or different financial institutions (
please include the financial institution names
)?
Please check back and let us know! Thank you.
LGroveAZ
It is with all credit accounts (including those that are closed). The current credit card is with Chase Visa
Quicken Anja
Thank you for the additional information.
Do you have a recent pre-update backup you can restore? To start with, I suggest restoring a backup file to see if the same issue occurs in the restored file. If needed, please, review this
support article
. Scroll down until you see
Quicken for Windows
and open the blue dropdown section(s) titled
Restore Quicken data
and/or
Restore an automatic backup
for instructions on how to restore a backup.
Let us know how it goes!
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