Being prompted for sign-in dialogs during online sync for accounts that I closed

Question

I had accounts from Capital One and Bank of America earlier that I closed now. However since past week, I get the account sign-in dialog for those during one setup update. I made sure that there are no active accounts using it and I don't see those banks listed in Online Center either.

Is there a way to clean up those entries so those prompts don't show up?

Chris_QPW · Answer

In that case you need to change Edit account details to Edit.  The buttons on the Account List are Edit.

Quicken Paloma · Answer

I have added the missing step of selecting the Account list from the Tools drop-down menu.

Chris_QPW · Answer

I had a feeling that was the case.  There have been reports that Quicken's "close" isn't doing the right thing in all cases, and as such the account doesn't get deactivated, but you can no longer do it manually because the it does get rid of that ability on the Online Services tab.

Given the fact that they have never allowed you to reopen a closed account on Quicken Windows (you can on Quicken Mac!) you are sort of stuck.

What I recommend is that you create an offline account and use this procedure to move the transactions to it, so that you can delete the old account:
FAQ: How Do I Move Transactions Between Quicken Accounts? — Quicken