Having sudden issues connecting to Bank of America

hannsoft
hannsoft Quicken Windows Subscription Member ✭✭
in Download, Add/Update Accounts (Windows)
Please see attached graphic for a view of the very strange error message. Any ideas are appreciated!

Greg

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @hannsoft,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest that you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you save a backup of your data file first (just in case). Then, please follow the instructions provided below.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password
    Once that is done, see if the issue still continues to persist.

    Let us know how it goes!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Categories