Having sudden issues connecting to Bank of America

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hannsoft
hannsoft Member ✭✭
in Download, Add/Update Accounts (Windows)
Please see attached graphic for a view of the very strange error message. Any ideas are appreciated!

Greg

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @hannsoft,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest that you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you save a backup of your data file first (just in case). Then, please follow the instructions provided below.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password
    Once that is done, see if the issue still continues to persist.

    Let us know how it goes!

    -Quicken Anja
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