CC-502 Error with Patelco Credit Union

Started getting a CC-502 error when checking for downloaded transaction from Patelco Credit Union. This started the morning of 11/8/2021 and is continuing. Any one else getting this error from Patelco?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Scott Baines,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Are you receiving this error when running a One Step Update only, or do you also receive this error when attempting to update the accounts individually as well?

    Please check back and let us know! Thank you.
    -Quicken Anja
  • Scott Baines
    Scott Baines Member ✭✭
    Problem solved, contacted Patelco Credit Union, my account was locked. This should be added to the troubleshooting FAQ.
  • Quicken Anja
    Quicken Anja Moderator mod
    Thanks for the update! Glad to hear the issue has been resolved.
    -Quicken Anja